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Was research involved in the development of the management competencies?

Yes. The Stress Management Competencies research was carried out by Occupational Psychologists at Goldsmiths College, University of London, and Affinity Health at Work. The research team was led by Emma Donaldson-Feilder. The Health & Safety Executive (HSE), CIPD and Investors in People sponsored the research programme, which lasted 4 years and was conducted in 4 phases.

  • Phase 1 resulted in the emergent ‘Management competencies for preventing and reducing stress at work’ framework, consisting of 19 competencies. There were 436 participants: 216 employees, 166 line managers and 54 HR professionals.
  • Phase 2 resulted in a refined version of the ‘Management competencies for preventing and reducing stress at work’ framework, consisting of 4 competencies and 12 sub-competencies; and a 66-item ‘Stress management competency indicator tool’ to measure the relevant competencies. 22 organizations took part and there were 1121 participants: 313 participants to initially test the tool, 152 managers and 656 direct reports then used the tool as an upward feedback measure.
  • Phase 3 involved the design and testing of an intervention to develop managers’ management competencies for preventing and reducing stress at work. Data collected provided both qualitative and quantitative evidence for the effectiveness of this intervention approach. There were 801 participants: 207 managers and 594 employees participated in the intervention study.
  • Phase 4 was an evaluation of 10 case studies where a range of organizations from different sectors implemented the stress management competencies approach

If you would like more background information on the research, you can download reports on all four pages from this page. If you're interested in joining the Affinity Health at Work Research Consortium, you can find information about membership via this link.

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